Kore.ai partners with Melbourne startup 8People to support Australian enterprise AI adoption success
Kore.ai today announced a strategic partnership with Melbourne-headquartered startup 8people, to support Australian enterprises accelerate their adoption of Artificial Intelligence (AI) and transform their enterprises.
8people will incorporate Kore.ai’s agent platform into its overall enterprise grade AI services which support organisations to streamline their operations, drive revenue and operational efficiency, and achieve personalised customer experiences. Its solutions are underpinned with robust data protection, AI governance and compliance at their core while 8people’s Responsible AI Framework emphasises transparency while being aligned with best practices to mitigate risks and maintain ethical AI deployment.
Olivera Tomic (pictured), Founder, 8People, said, “Kore.ai is a global leader in enterprise-grade conversational, generative and agentic AI platforms with a track record of success while 8people is an Australian-based agency with extensive business development, sales enablement, marketing and AI experience. Together, we look forward to empowering enterprises to unlock the full potential of AI by combining world-class technology with strategic enablement to drive transformation and innovation.”
The Kore.ai Agent Platform provides an enterprise-grade foundation for building AI agents at scale, transforming service, productivity, and business processes. It provides a unified framework with robust security, enabling rapid AI implementation while maintaining enterprise control. With built-in governance, observability, and hundreds of integrations, teams can accelerate enterprise AI adoption, maintain control, and deliver consistent business outcomes regardless of tech stack complexity.
“We’re delighted to partner with 8people, an AI consulting agency that empowers enterprises to harness AI and transform their operations,” said Paul Rilstone, VP ANZ, Kore.ai. “Despite massive investment, many enterprises are still waiting to see real returns from AI because they’re deploying AI tactically. At the same time, it’s no longer enough to prepare a one-dimensional business case for AI based on generating productivity gains. The full environmental, social and governance costs of an AI-driven future need to be understood and factored into strategies and decisions being made.
“As organisations face mounting complexity, skills shortages, and rising operational demands, Kore.ai’s capabilities offer a powerful solution to maintain performance, agility, and resilience. However, real transformation happens when AI becomes part of your operational DNA. Together with 8people we’ll be able to reimagine value for enterprises through the use of Kore.ai solutions and support Australian businesses reshape the landscape of their operations, offering companies transformative new ways to manage, optimise and automate their increasingly complex digital environments.”
